Privacy Policy alpah66 — Your Personal Data Protection

Alpah66 takes the privacy of every member seriously. This Privacy Policy explains in detail how we collect, use, disclose, store, and protect your personal information when you register and use the alpah66 platform — whether through our official website or mobile app.

This document applies to all users who interact with the alpah66 platform, including those who browse the website without registering, active registered members, and those who have ceased using the platform. By registering an account or continuing to browse our platform, you agree to the data collection and usage practices described in this document.

Alpah66 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that all personal data processing is carried out lawfully, fairly, and transparently in accordance with applicable Malaysian law.

Alpah66 collects several categories of personal data depending on how you interact with our platform. Here is an overview of the data we collect:

We do not collect sensitive data categories such as health information, religious beliefs, political views, or biometric data unless required by law or with your explicit consent.

Every piece of data we collect has a clear and lawful purpose. alpah66 uses your personal information for the following purposes:

• Account Management: Creating, verifying, and maintaining your member account, including mandatory KYC processes.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions related to your account securely and accurately.
• Service Delivery: Providing access to all games, sports betting, and platform features you use.
• Security & Fraud Prevention: Detecting suspicious activity, preventing fraud, money laundering, and platform abuse.
• Legal Compliance: Fulfilling legal and regulatory obligations, including reporting requirements to relevant authorities.
• Customer Support: Responding to inquiries, resolving complaints, and providing technical assistance to you.
• Platform Communications: Sending important notices related to your account, policy changes, and security information.
• Product Improvement: Analyzing usage patterns in aggregate (non-identifiable) form to improve the platform and user experience.
• Related Promotions: Sending relevant offers and promotions based on your preferences — with the option to unsubscribe at any time.

Alpah66 does not sell your personal data to any third parties. However, in the course of operating the platform, we may share limited information with the following parties for legitimate reasons:

• Payment Service Providers: Banking institutions and digital wallet operators (FPX, DuitNow, Touch 'n Go, Boost) required to process your financial transactions.
• Game Providers: Third-party gaming companies that provide game content on our platform. Disclosure is limited to the technical data strictly required to run the games.
• IT Service Providers: Hosting, cybersecurity, and infrastructure companies that help us operate the platform — all bound by strict confidentiality agreements.
• Legal Authority: We will disclose required information when mandated by court order, legislation, or investigation by a competent authority in Malaysia.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity — which will be bound by a Privacy Policy no less protective than this one.

All third parties with whom we share data are required to implement appropriate data protection measures and are only permitted to process your data in accordance with our instructions and for the specified purposes.

Alpah66 uses cookies and similar tracking technologies to enhance your experience on the platform and to understand how users interact with our services.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled as the platform will not function without them.
• Functional Cookies: Saving your preferences such as language and display settings to make your experience more comfortable.
• Analytics Cookies: Collecting anonymous information about how you use the platform to help us improve our services.
• Security Cookies: Helping detect suspicious activity and protecting your account from unauthorized access.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and your experience on the alpah66 platform. alpah66 does not use third-party cookies for advertising or cross-site tracking purposes.

The security of your personal data is our highest priority. alpah66 implements multiple layers of technical and organizational safeguards to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

• 256-bit SSL Encryption: All communications between your device and alpah66 servers are encrypted using the latest TLS protocols.
• Two-Factor Authentication (2FA): An additional security layer for login that requires verification through your device.
• Strict Access Controls: Only authorised personnel may access members' personal data, and only for designated purposes.
• 24/7 Monitoring: An active threat detection system monitors the platform for unusual activity at all times.
• Regular Security Audits: Vulnerability assessments and penetration testing are conducted periodically by independent third parties.
• Secure Data Storage: Sensitive data is stored in encrypted databases with restricted, monitored access.

Alpah66 retains your personal data only for as long as necessary for the specified purposes or as required by applicable law in Malaysia.

• Active Account Data: Retained for as long as your account is active and for a defined period after account closure to fulfil legal requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in line with Malaysia's financial and tax legal requirements.
• KYC Records: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering requirements.
• Support Communication Logs: Retained for 3 years for reference and dispute resolution purposes.
• Technical Data & Logs: Retained for 90 days for security and debugging purposes.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with our internal procedures. If you request data deletion before that period ends, we will assess the request by balancing your rights against our legal obligations.

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by us:

To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within 30 days and may need to verify your identity before responding in order to protect your privacy.

The alpah66 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process any personal data from individuals under the age of 18.

If we discover that we have inadvertently collected data from a minor, we will promptly take steps to delete that data and close the relevant account. If you believe we may be holding a child's data, please contact us immediately so that appropriate action can be taken without delay.

The alpah66 platform may contain links to third-party websites or services, such as payment platforms or game provider websites. This Privacy Policy applies solely to the alpah66 platform and does not cover the privacy practices of any third parties.

We encourage you to read the privacy policy of every third-party platform you visit, as their practices may differ from ours. alpah66 is not responsible for the content or privacy practices of third-party websites.

Alpah66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons.

When we make significant amendments, we will notify you via a prominent notice on the platform or by registered email before the changes take effect. The "Updated" date at the top of this document will always reflect the latest version.

Continued use of the alpah66 platform after any amendments are published will be considered your acceptance of the revised policy. If you do not agree with the amendments, please discontinue use of the platform and contact us to close your account.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we are here to listen and assist.

• Live Chat: The fastest way — available 24/7 directly from the alpah66 platform in Bahasa Melayu.
• Email: [email protected] — we aim to respond within 24 hours for all privacy-related inquiries.

For formal requests relating to data subject rights such as access, correction, or deletion, please clearly state the type of request and include the necessary identity verification information so we can process your request quickly and securely.